Home
  Casino
  Sports Book
  Join Now
  Promotions
  Cashier
  Club Cash
  Play Poker
  About Us
  24 Hour Help
Join BlackBanana Casino Now
Toll Free Phone
1-866-613-1700
Non Toll Free Phone
1-604-694-1700

Sponsored Links
Philadelphia Escorts
Online Golf Game
Escorts
Gambling Directory
Gifts to India
Avoid Bankruptcy
 
FAQ


1 Is it legal to gamble online?
2 Does your company have a license to operate gambling software?
3 What age do I have to be to play?
4 Do I have to pay taxes on my winnings?
5 How do I get started?
6 What is my PIN and why do I need one?
7 Why can I only withdraw money via checks?
8 How do I know the cards are being dealt fairly?
9 Why do I have to upgrade my software periodically?
10 What is Free Money?
11 What is Club Cash?
12 Who do I contact when I have questions or problems?

Is it legal to gamble online?
Gambling online for real money is legal in most countries. However, there are
some countries that do not allow online gambling. You must abide by the
applicable laws in your jurisdiction. To play for real money you must first
agree to our Terms and Conditions.

Does your company have a license to operate gambling software?
is legally licensed to operate by the government of Curacao.

Return to Top | Back

What age do I have to be to play?
To play for real money you must be at least 18 years of age. In some
jurisdictions you may have to be older and you must abide by the applicable
laws in your jurisdiction. If you are not of legal age you can practice and
participate in all games where real money is not involved.

Return to Top | Back

Do I have to pay taxes on my winnings?
It is your responsibility to find out what the tax implications are in your
jurisdiction. Every country has different tax laws and it is up to you to pay
the appropriate taxes in your winnings.

Return to Top | Back

How do I get started?
Your first step is to create an account. Once you have created an account you
will need to deposit money into your account. Once you have money in your
account you can download the software, play our instant play java games, bet on
your favorite sports, create a fantasy sports team or play games head to head
with other players.

Return to Top | Back

What is my PIN and why do I need one?
Your PIN is your Personal Identification Number. This number is required for
you to be able to withdraw any funds. Your PIN is sent via regular mail the
second you make your first deposit. You should receive your PIN within five to
seven business days of making your first deposit.

We require you to have a PIN mailed to you for security reasons. The most
important aspect of your gaming account is to ensure the highest level of
security. We want to be sure that your money is always safe. Only you should
ever know your PIN. We do not send it via email because email can be an
insecure medium.

Return to Top | Back

Why can I only withdraw money via checks?
Some credit card companies do not allow money to be refunded back to the card
directly. In general this practice is frowned upon by the credit card companies.
We want our system to be fair, legitimate and work well with all involved
parties and credit cards are a major part of doing business on the Internet.

How do I know the cards are being dealt fairly?
We have gone to the extremes to make sure all of our games are played out as
randomly and fairly as possible. All of our casino games adhere strictly to the
gaming regulations of Nevada.

Using our proprietary random number generation technology, Kryption ™,
we can confidently say that all cards are dealt randomly and fairly. To get
our random numbers we measure the decay of a radioactive element and then
render those numbers through a software algorithm. This produces numbers
that are as close to true random numbers as possible.

Return to Top | Back

Why do I have to upgrade my software periodically?
We periodically update our software. We have created a system that allows us to
dynamically update your software. When you first connect to our server through
your software we detect your software version to make sure you are using the
most up to date version. If you are using an older version we update your
software to the newest version to maximize your playing experience. If there
are any large-scale changes, such as multiple new games, we will send you a new
CD that contains the newest version of the software.

Return to Top | Back

What is Free Money?
Free Money is the currency we use when you are awarded any type of bonus
money. Bonuses can be earned when you make a deposit, through redeeming
your Club Cash points, or by spinning the Big Wheel 'O' Free Money.

Free Money cannot be withdrawn from your account. As you play any of our
games your Free Money balance will be used along with your real money at
a ratio determined by the casino and sportsbook manager. Please consult
the bonus section of the site for rules on free money or contact. Please note
that all bonuses and the rules of play for the free money is offered at the
discretion of the casino management and bonuses and rules may change from
time to time.

* Free Money can not be used in Craps and Roulette.

Return to Top | Back

What is Club Cash?
Club Cash is the name of our rewards program as well as the name of the points
you earn as you play our casino games. Each game gives you a different number
of points that you can use to redeem for cash and prizes. To learn more about
Club Cash or to redeem your Club Cash points, click here.

Return to Top | Back

Who do I contact when I have questions or problems?
If you are having any problems with your account or your software, contact
customer service at:

Black Jack Baccarat Craps Roulette Slots Video Poker Sports Betting
900pay Neteller Master Card Visa Card
>Transaction security
>Privacy Policy
Bookmark This Site
Select a Game:
Slots
Craps
Blackjack
Roulette
Baccarat
Video Poker
SportsBetting
 
 
      .      .      .      .Copyright ©2004 Black Banana Casino
All Rights Reserved